Company Description
Alpha Coast Inc. specializes in transforming coaching, consulting, and service-based businesses into 7-figure enterprises within 12 months through our proprietary lead generation system. We solve the two biggest challenges professional service providers face: wasting time on tasks they dislike and focusing on activities that don't drive revenue. Our unique approach targets the 3% of prospects who are ready to buy now, delivering qualified sales meetings directly to our clients' calendars so they can focus exclusively on what they love—coaching. The Client Accelerator™ program is our four-step methodology that consistently helps clients scale to multiple six and seven figures: 1) develop compelling positioning and messaging that ensures product-market fit, 2) implement systems that deliver a consistent flow of ready-to-buy inbound leads, 3) execute a proven sales process that increases close rates, and 4) establish scalable fulfillment processes that support growth to $1M ARR in 12 months or less. Every client receives personalized support from a dedicated LinkedIn expert and gains access to our community of ambitious, like-minded entrepreneurs who share insights and celebrate wins together. We're looking for talented individuals who are passionate about helping service professionals achieve extraordinary growth while reclaiming their time and focusing on their zone of genius.

 

Role Description
We’re seeking a proactive and client-focused Onboarding Specialist to guide our clients through a seamless and successful onboarding journey. In this role, you will be the primary point of contact during the crucial early stages of the client relationship, ensuring a smooth transition from signed agreement to full launch.

You’ll collaborate closely with internal teams and clients to deliver a high-quality, timely onboarding experience that sets the foundation for long-term success.

 

• Lead weekly group onboarding calls to provide guidance and answer questions for new clients.

• Conduct 1:1 onboarding sessions for clients who require additional support, offering personalized walkthroughs and hands-on assistance.

• Coordinate with our graphic design team to ensure all client assets are delivered accurately and on schedule.

• Take full ownership of each client’s onboarding process, aiming to bring them to the launch phase within 10 days of signing their service agreement.

• Monitor client progress and proactively address any delays, roadblocks, or concerns.

• Document and continuously improve the onboarding process for efficiency and client satisfaction.

 

Qualifications and Skills:

• Proven experience in customer service, client success, or onboarding roles.

• Solid understanding of marketing principles and the customer journey.

• Proficiency in LinkedIn, including features, content strategy, and platform best practices.

• Excellent written and verbal communication skills.

• High attention to detail, with strong time management and organizational abilities.

• Professional demeanor with the ability to handle sensitive information discreetly.

• Self-motivated, curious, and able to thrive with minimal supervision.

• Open to feedback and eager to learn—must be coachable and adaptable.

 

Availability: 9 am to 5 pm EST/PST Monday-Friday 

 

Education and Experience:

While formal education is not a strict requirement, the ideal candidate will bring:

• A strong grasp of LinkedIn and social media strategy in a business context.

• Prior experience in online marketing, social media management, or client acquisition.

• A passion for helping clients succeed and a mindset geared toward continuous improvement.

 

Compensation: Fixed pay at $3,000/month (FT) and start as part-time (PT) and gradually move into full-time (FT).  A $250 BONUS for each successful client’s review posted on Alpha Coast’s LinkedIn/Google/BBB.

 

Invoicing: OS to send invoice on the 1st of each month for the previous month’s work. For example: Invoice for February 2024 services is submitted on Mar 1, 2024. Invoices submitted are on Net 5 terms, meaning the company has up to 5 calendar days to process payment via Wise or QuickBooks.

 

To Apply:  

1. Shoot a 1-2 min video introducing yourself, and describe what experience you have to qualify for this position

2.  *****CLICK HERE TO APPLY*****

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 We'll get back to you if you qualify.

 

 *Applications WITHOUT Videos will NOT be considered*

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Follow us on LinkedIn for the latest opportunities:  Alpha Coast Inc and our Founder: Kent Vanho

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Thank you for your interest!